This Privacy Policy was last updated on June 1st, 2021.
Introduction
This Privacy Policy is incorporated by this reference into the Terms of Use located at https://[***] (“Terms of Use”). The terms “Company,” “we,” and “us” means Qkids Education Technology Limited, a company duly incorporated with limited liability under the Laws of Hong Kong Special Administrative Region of the PRC (“HKSAR”) and its parents, subsidiaries, representatives, affiliates, officers and directors. All other terms not defined in this Privacy Policy will have the meanings set forth in the Terms of Use.
This is a binding agreement between you and Company. By using the Services, you agree to the terms and conditions in this Privacy Policy and the Terms of Use. This Privacy Policy contains important information about collection of personal information from you. Please read this Privacy Policy carefully before accessing or using the Services. This Privacy Policy applies to all information we collect or receive from you.
As used in this Privacy Policy, “Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as your name, address, email address, or phone number. Personal Information does not include information that has been aggregated and/or de-identified so that it does not allow a third party to identify a specific individual.
(1)Registration information
When you create your Account via the Applicant and/or Website, you will be required to provide certain personal information, which may include your name, a user name (which can be your email address and/or mobile phone number), a password, the country in which you reside, your gender and/or other information.
(2)Using the Services.
We collect information that you submit to us through Applications, Website and/or use of Services. For example, when you schedule/modify/cancel a Course, post comments, make a remark on a student of a Course, or communicate with Qkids representatives, we will collect the information you include in these submissions/events.
(3)Additional information
We also collect and store any additional information that you provide to us in your profile, which may include your time availability, your pictures and videos you choose to post to your profile, your phone number, your certificate, your education background and your instant message account, etc.
When we conduct telephone and video interviews, including trial classes, we may record such interviews and trial classes, for the purpose of expediting the interview and facilitating the evaluation processes. The recorded audios and videos will be kept strictly confidential in our server for a commercially reasonable period of time, and will be for our internal use only. Subjected to this Privacy Policy and the Terms of Use, we will not disclose the recorded audios and videos to the public or share the recorded videos with any third parties without your prior permission or upon a request of government bureau/judicial authorities.
You hereby consent to our automatic collection of data as generated when you access and use of Applications and/or Website, such as (i) anonymous usage statistics; (ii) traffic data, location data, logs, and other communication data and the resources; (iii) information about your computer, mobile devices and internet connection, including your IP address, operating system, and browser type, by using cookies, server logs, and other similar technology, either directly or by clicking through hyperlinks appearing on third party websites, or use one or more of our Services.
The information we collect automatically helps us to improve our Applications, Website and/or Service and to deliver a better and more personalized service, including by enabling us to (i) estimate our audience size and usage patterns; (ii) store information about your preferences, allowing us to customize our Website according to your individual interests; (iii) recognize you when you return to our website; and (iv) customize your experience to better match your interests and preferences or simply facilitate your use of Service.
In general, the purpose of collecting your Personal Information is to (i) improve our Services and enhance your experience with us, (ii) enable us to provide a safer community for Users, and (iii) communicate with us. We will de-identify and aggregate information collected through your use of the Services before using it in accordance with applicable laws where you located.
We may use your Personal Information to (i) create your Account, and provide, administer, and facilitate your use of the Services, including to display customized content; (ii) communicate with you by sending you messages and information, including those about changes to the Services, and updates to our Terms of Use, Privacy Policy and other relevant policy; (iii) respond to customer support questions, issues and resolve disputes; (iv) process or fulfill your request(s) and/or order(s) for Courses and/or Services; (v) verify information you provide us; (vi) understand and improve the Services and develop new products, services or features; (vii) facilitate the technical functioning of Services, including without limitation to troubleshoot, secure and/or the integrity of Services, prevent fraud and/or abuse; and (viii) provide targeted promotional messages or content via Applications, Website, and/or your email address.
In Instructors’ prospective, for the legitimate business purpose of protecting the safety, security and integrity of Applications, Website, Services and Users, when you sign-up and create your Account as an Instructor, you authorize us to utilize a qualified third party service providers to use your Personal Information to scan on an ongoing basis a variety of sources of your present residency, which may include, but not limited to, national criminal databases, sex offender registries, certain media streams, terrorist watch lists, criminal and fugitive watch lists, fraud watch lists, law enforcement reports, and other data to assist us in verifying the information you provide us (such as your name, ID, address, email address, etc.). The results of such background check will only be made available to us and you.
We do not share your personal information with companies, organizations, or individuals outside of Qkids except in the following cases:
We will share your information which may include registration information, profile information, and shared content and Course information with the following third parties or under the following circumstances or as otherwise described in this Privacy Policy:
(1)With your consent.
We may disclose your Personal Information with your prior permission.
(2)Third Party Service Providers
We may share your information with third party companies that perform services on our behalf, including data analysis, marketing services, email services and hosting services, and customer support. Those partners’ collection and use of information is based on our instructions and in compliance with our Privacy Policy and their privacy policies and other terms.
(3)Legal process
We may access, preserve, and disclose your Personal Information or other account information if we believe doing so is required or appropriate to (a) comply with any applicable law enforcement requests and legal process, such as a court order or subpoena; (b) protect your, our or Users’ rights, property, or safety.
(4)M&A
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy or liquidation where the business will not continue as a going concern, receivership, sale of the Company’s assets, or transition of the Service to another provider, then your information may be transferred as part of such a transaction as permitted by law and/or contract. The use of your Personal Information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable Personal Information was collected.
When you’re signed in your own account, you can always review, update and control your information saved in your account.
You can also request to remove content from specific services based on applicable law. To delete your information, you can delete your specific items/content from your profile, your information associated with Services or even your entire account.
Our internet and data storage services are provided and supported by Alibaba Cloud, a business entity of Alibaba Group (NYSE: BABA) and hosted in China.
If you are an international user accessing the Service from outside of China, such as United States, Canada, European Union (EU) or any other country or region, please note that you are transferring your Personal Information (with the same meaning as defined in the Terms of Use located at https://[***]) to China and processing globally. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy.
By providing your Personal Information to us through our Website or Service, you consent to: (i) collection, use and disclosure of your Personal Information in accordance with the Privacy Policy; and (ii) transfer of your Personal Information to and storage of such information in China, and process of such information globally.
You further agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of HKSAR and the adjudication of any disputes arising in connection with the Company or Services will be in accordance with the Terms of Use located here at https://[***].
We are dedicated to protecting your Personal Information at all time and take commercially reasonable security measures and steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We shall not be liability for unintentional access, use or disclosure.
We will post any adjustments to the Privacy Policy on the web page at https:// [***], and the revised version will be effective when it is posted. Your continued use of our Services following the changes to this Privacy Policy will mean that you accept and agree to the changes and that any information collected or provided after such change will be governed by the updated Privacy Policy. From time to time, we may desire to use Personal Information not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, then we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.
We welcome your comments and questions on this Privacy Policy. You may reach out to us by sending an email to service@qkids.com.